📧 Brian@Bowker.one
📱 (910) 850-3357
With over seven years of wide experience in the Retail and Tourism industries, I have cultivated a robust skill set that spans across multiple areas. My background includes over 4 and a half years in Hospitality, where I consistently ensured high levels of guest satisfaction. I am proficient in Microsoft Office and OnQ, and have developed strong competencies in Sales, Food & Beverage, and minor Construction/Repair tasks. My versatile expertise allows me to adapt and thrive in dynamic environments, delivering exceptional service and results.
Front Desk Agent - Embassy Suites Crystal City VA
Full Time
Aug 2022 – Present
Front Desk Agent - Hampton Inn Manassas VA
Full Time
Feb 2021 – Aug 2022
Front Desk Agent - Hilton Garden Inn Columbia Northeast SC
Full Time
Jul 2019 – Feb 2021Â
Thomas Edison Academy
Criminal Justice and Corrections
2015 – 2017
West Springfield High School
General Diploma
2013 – 2017
Class D Driver's License - VA DMV
CPR & AED - American Heart Association
Issued Oct 2020
Credential ID 206006386783
Part 107 - FAA
Northern Virginia Community College
Criminal Justice and Corrections
2017
Customer Service
Microsoft Office
Pattern Recognition
Sales
OnQ PM
Hospitality
Food & Beverage
Food Safety
Conflict Resolution
Inventory Management
Equipment Maintenance
Time Management
Team Collaboration
Communication
Increased hotels sales by Room Up-Selling by over $67000USD(€62601EUR) in the year 2023
Achieved Employee of the month in December 2019; March 2022; March 2023